As a recipient of federal funds from the Federal Highway Administration and the Federal Transit Administration, the Chicago Metropolitan Agency for Planning (CMAP) complies with Title VI of the Civil Rights Act.  CMAP operates its programs and services without regard to race, color, and national origin.

Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with CMAP.

For more information on the CMAP's civil rights program and the procedures to file a complaint, visit http://www.cmap.illinois.gov/contact-us/title-vi
Or, contact:
CMAP Civil Rights Officer
312-454-0400
233 South Wacker Drive Suite 800
Chicago, IL 60606
info@cmap.illinois.gov

A complaint may be filed directly with the Federal Transit Administration:
Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor-TCR
1200 New Jersey Ave., SE
Washington, DC 20590

If information is needed in another language, contact 312-454-0400 or visit http://www.cmap.illinois.gov/contact-us/titulo-vi

Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by CMAP may file a Title VI complaint by completing and submitting the agency's Title VI Complaint Form. CMAP investigates complaints received no more than 180 days after the alleged incident, and with complete information. Once the complaint is received, the complainant will receive an acknowledgement letter informing her/him whether CMAP has jurisdiction to investigate the complaint.

CMAP has 60 days to investigate the complaint. CMAP may contact the complainant if more information is needed to resolve the case. If CMAP is not contacted by the complainant or does not receive the additional information within 40 business days, CMAP can administratively close the case. A case can also be administratively closed if the complainant no longer wishes to pursue the case.

After the complaint has been reviewed, CMAP will issue one of two letters to the complainant:

• A closure letter summarizing the allegations, stating that there was not a Title VI violation and that the case will be closed.
• A Letter of Finding summarizing the allegations and the investigation regarding the alleged incident, and explaining what corrective action will occur.

If the complainant wishes to appeal the decision, she/he has 60 days after the date of the closure letter or the Letter of Finding to do so.

A person may also file a complaint directly with the FTA:
Federal Transit Administration
Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor-TCR
1200 New Jersey Ave, SE
Washington, DC 20590

The Title VI Program was adopted by the MPO Policy Committee in June 2017.